A recent survey by the Society of Human Resource Management (SHRM) found the largest percentage of employees (65 percent) felt respectful treatment of all employees at all levels was a very important contributor to their job satisfaction.
Only 38 percent of the 600 employees polled in the annual survey said they were “very satisfied” that all employees are treated respectfully.
It is the third consecutive year that the annual SHRM survey has reported that respectful treatment of workers is critical to job satisfaction. The survey found that workers differ in how they perceive the importance of respect, and how much respect they actually feel:
- Female employees were more likely (72%) to report that respect is a very important contributor to job satisfaction than male employees (57 percent).
- Millennials were more likely (45 percent) to be very satisfied with the amount of respect they are accorded when compared with Generation Xers (31 percent). It is interesting that no figure was provided in the SHRM survey for the percentage of Baby Boomers who are satisfied with the amount of respect they are accorded – which may say something about the degree of respect accorded to Boomers.
- Individual contributors were less likely (31 percent) to be very satisfied with the level of respect shown to all employees compared with executives (52 percent).
Other top contributors to job satisfaction were compensation/pay; trust between employees and senior management; job security; and opportunities to use skills and abilities.
The report notes that an EEOC task force recently reported that encouraging workplace civility and respect could minimize the risk of inappropriate conduct escalating to a level of harassment.
The SHRM Employee Job Satisfaction and Engagement Survey polled 600 randomly selected U.S. employees in December 2016. The survey examined 44 aspects of job satisfaction and 38 factors directly related to employee engagement. The survey has a margin of error of plus or minus 2.5% percentage points.
SHRM is the world’s largest HR professional society, representing about 285,000 members in more than 165 countries.