Qualifications normally are an important consideration in discrimination cases.
In recent weeks, however, the EEOC has ruled in two age discrimination cases that subjective assessments outweigh objective qualifications.
In both cases, Carlton M. Hadden, Jr. director of the EEOC’s Office of Federal Operations, held that federal agencies did not engage in age discrimination when they ignored the superior qualifications of older applicants and hired younger, seemingly far less qualified workers. The EEOC, which has declined to comment, upheld both decisions.
In one of the cases, Hadden ruled that an African-American female in her 20s was more qualified for the position of lead police officer at a veteran’s center in Dallas than a 48-year-old white male who was then serving as lead police detective at the center. The male had 20 years of high-level experience in policing; the female had served a stint in the Army military police.
Hadden said the female candidate “arguably has more experience in the intangible areas sought by the (hiring panel), such as poise, compassion, leadership, and the ability to cope with stress…” But are “poise” and “compassion” really “qualifications” or are they subjective assessments that are subject to cultural bias? And why doesn’t an officer who is in a leadership position show more leadership potential than an individual who is not? These decisions raise questions about whether the EEOC is implementing its own vision of affirmative action rather than federal law.
In the past, courts have looked skeptically at subjective assessments in hiring because research shows that hiring managers often harbor subconscious bias.
An older candidate may not seem poised if members of the hiring panel harbor bias that older people are ugly, sickly or lacking in enthusiasm.
The issue is important because today there is rarely direct evidence of discrimination. Plaintiffs must show that the employer’s non-discriminatory explanation for a negative employment action was a pretext for discrimination. It’s hard to disprove an employer who says the other candidate had more poise and compassion.
The U.S. Supreme Court in 2006 discussed how courts should assess “plainly superior qualifications” in the case of Ash, et al. v. Tyson Foods, Inc. The U.S. Supreme Court clearly was not talking about the employer’s subjective assessment of the candidates – that’s what the Court was concerned about.
In the Ash case, the plaintiffs, two African-Americans, argued that Tyson used job qualifications that were not required by company policy to exclude them and justify promoting two white males. The 11th Circuit Court of Appeals in Atlanta dismissed their complaint, ruling they had ailed to raise an inference of discrimination.
The 11th Circuit ruled that a plaintiff must show the disparity in qualifications was “so apparent as virtually to jump off the page and slap you in the face.” The Supreme Court rejected this standard, calling it “”unhelpful” and “ambiguous.”
In the Ash decision, the U.S. Supreme Court referred approvingly to far less stringent standards than the one articulated by the 11th Circuit. The Court noted a federal appeals court in California ruled that a pretext of discrimination can be found where a candidate was not hired despite “clearly”superior qualifications.” The Court cited a ruling by a federal appeals court in the District of Columbia that a fact-finder might infer pretext if a “reasonable employer would have found the plaintiff to be significantly better qualified for the job.”
Hadden did not cite any legal authority to justify equating subjective assessments with objective qualifications. The EEOC has declined to comment.
The EEOC routinely rejects subjective assessments in race and sex discrimination cases. Why is there a different standard for age discrimination?
The other age discrimination case dismissed by the EEOC in August condoned hiring workers based on “cultural fit.” This concept is so widely regarded as an invitation for bias that it is now considered taboo even in the business community.
The bottom line is that the EEOC is locked in a time warp, despite the fact that it was designated by Congress to implement the Age Discrimination in Employment Act and should be in the forefront on the issue of equal rights. And, since EEOC cases are secret, we have no way of knowing how many older workers have had their cases dismissed on the basis of reasoning that follows no legal precedent and appears to be the equivalent of a whim.
One thought on “Is “Poise” a Qualification or a Subjective Assessment Prone to Bias?”
Excellent reporting, with plausible and diverse examples, of a bias by age that needs to be better reported in the mainstream.
People who think ageism occurs only in Hollywood or Silicon Valley need to know how widespread it is.