Questionable Management?

Excerpts from an article by The Chronicle of Higher Education about the suicide of  Kevin Morrissey (pictured below), the managing editor of the Virginia Quarterly Review, who was allegedly bullied by his boss.  See: http://chronicle.com/article/UVa-Audit-Finds-Questionable/125034/ for the full article.

October 20, 2010

UVA Finds ‘Questionable’ Management by Journal Editor

By Robin Wilson

An audit of The Virginia Quarterly Review released on Wednesday by the University of Virginia says that Ted Genoways, the respected journal’s editor, had “questionable” managerial skills and had spent magazine money without approval to publish a book of his own poetry. But the audit report stops short of saying that Mr. Genoways was guilty of workplace bullying, which some journal staff members have said contributed to the suicide last summer of the magazine’s managing editor, Kevin Morrissey.

The internal investigation, which was commissioned in August by the university’s new president, Teresa A. Sullivan, also found that while UVa should streamline its procedures for dealing with employee complaints, the university did take “appropriate actions” in dealing with complaints from members of the journal’s staff about Mr. Genoways. “Because some individuals were not aware of all that was going on,” says the eight-page report, “they incorrectly concluded that things were not being done.”

…The spokeswoman said the university is “committed to publishing VQR,” although she noted that the university will make several changes in the way the journal is managed as a result of the investigation.
…Although the report does not specifically mention the accusations of workplace bullying made against Mr. Genoways by some staff members, and subsequently by Mr. Morrissey’s sister, Maria Morrissey, it does say that such behavior can be hard to discern. “It is sometimes difficult to define where the line gets crossed between a tough manager and an unreasonable one,” says the report, which points out that “no laws exist” banning workplace bullying, as they do banning sexual harassment.

But the report says that, by his own admission, Mr. Genoways’s “capacity to supervise and lead his staff well and to operate his department in accordance with university policies is questionable.” And it recommends that the university establish a panel “to strengthen the institution’s policies and structure with regards to acceptable workplace conduct,” something the university has agreed to do.

Mr. Genoways came to Virginia as editor of VQR in 2003 and brought Mr. Morrissey in as his deputy. By all accounts, the two were quite close until about a year ago, when Mr. Genoways hired Alana Levinson-LaBrosse, a young UVA graduate and donor, to help raise money for the magazine. Mr. Morrissey, who had suffered from serious depression for which he had taken medication, felt he was being pushed aside, say those close to the magazine. In the months before Mr. Morrissey took his life, people close to the magazine say, Mr. Genoways barely communicated with Mr. Morrissey and other members of the journal’s small staff and shirked his duties, frequently working from home instead of from the VQR offices….  In a letter that Mr. Genoways sent to contributors and others after Mr. Morrissey’s death, he said it was Mr. Morrissey who had been distancing himself—and he blamed the behavior on Mr. Morrissey’s depression.

Last July, after becoming angry about an exchange that Mr. Morrissey and another staff member had with Ms. Levinson-LaBrosse that had upset her, Mr. Genoways banished Mr. Morrissey to work from home. Mr. Morrissey, worried that he might lose his job, made 17 calls to the university’s human-resources department, the president’s office, and university officials responsible for employee assistance and faculty-staff relations, said his sister. Other staff members also complained to university officials about Mr. Genoways, say those close to the magazine, and told UVa administrators they worried that Mr. Morrissey was so distraught he might kill himself. In late July, Mr. Morrissey shot himself in the head, leaving a note that said: “I just couldn’t bear it anymore.”

… Although the report did not find fault with the university itself, it said the institution’s way of dealing with complaints from employees should be re-evaluated. Under the management response, President Sullivan wrote that a new structure will be established for complaints to be taken, registered, and tracked—and for them to be investigated and have the findings reported.

Plight of Wisconsin Workplace Bullying Victim Prompts Bill …

April 7, 2010

Amid emotional testimony, bill targets workplace bullying

By DEE J. HALL

In 2008, 31-year-old Jodie Zebell appeared to have a full life. The UW-Madison graduate was married with two young children and a part-time job as a mammographer at a La Crosse clinic, where she was praised as a model employee.

But soon afterward, Zebell became the target of co-workers who unfairly blamed her for problems at work. After she was promoted, the bullying intensified, her aunt Joie Bostwick recalled during a legislative hearing Wednesday attended by members of her niece’s family, including Zebell’s mother, Jean Jones of Spring Hill, Fla.

After her niece had a run-in with her supervisor, Bostwick said, the boss joined in the harassment, filling Zebell’s personnel file with baseless complaints about her performance and loudly criticizing her in front of others.

“This went on for a series of months,” said Bostwick, a Blue Mounds native who now lives in Naples, Fla. “It just got worse and worse.”

On Feb. 3, 2008, the day before she was to receive a poor job review, Jodie Zebell took her own life. A Madison attorney told the family it had no legal recourse since she wasn’t protected from workplace discrimination as would be an older worker or a racial, ethnic or religious minority.

“We were astounded to find there was nothing we could do. There were no laws unless you were part of a protected class,” Bostwick said.

The tragedy sparked Zebell’s family to join a national movement seeking to ban bullying from workplaces and give victims — who prefer to call themselves “targets” — tools to stop the harassment or sue abusive employers and bullies in court.

Abusive conduct

On Wednesday, the Assembly Labor Committee heard 90 minutes of often emotional testimony on a bill sponsored by state Rep. Kelda Roys, D-Madison, that would require employers to implement and enforce anti-bullying policies — or face their abused employees in court.

Seventeen states are considering such legislation, according to the Workplace Bullying Institute of Bellingham, Wash., whose director, Gary Namie, also testified at the hearing.

Under the proposal, workers who believe they have been harmed by “abusive conduct” could sue to force the employer to stop the bullying, to seek reinstatement or to get compensation for lost wages, medical costs, attorneys’ fees, emotional distress and punitive damages.

The bill defines abusive conduct as “repeated infliction of verbal abuse, verbal or physical conduct that is threatening, intimidating or humiliating, sabotage or undermining of an employee’s work performance or exploitation of an employee’s known psychological or physical vulnerability.”

Vaguely worded bill

Representatives of business groups told the committee the bill is too vaguely worded and would invite frivolous lawsuits by disgruntled and incompetent workers.

“AB 894 paints a target on the back of small employers … (who) can’t afford to fight claims in circuit courts,” said Pete Hanson, director of government relations for the Wisconsin Restaurant Association.

Andrew Cook of the Wisconsin Civil Justice Council, a consortium of large business groups, agreed. Cook said if Wisconsin becomes the first state to pass such a bill, it would harm the state’s ability to attract business.

Emotional stories

But at the hearing, such concerns were largely overshadowed by these stories:

• A Spanish teacher testified she was “iced out and isolated” for four years by older colleagues in her school district. Once a marathon runner, Susan Stiede now suffers from clinical depression, chest pain, panic attacks and symptoms of post-traumatic stress disorder. She quit teaching in 2009.

• A nervous Stephanie Endres told of being harassed by a unnamed female boss in a state agency that she declined to name. Intimidated by Endres’ knowledge of the agency, the new supervisor circulated untrue rumors about her, Endres said, banished her to an office with no phone and separated her from her co-workers. When Endres took a six-month stress leave, the supervisor started bullying other members of the staff, she said.

• Dr. Deborah Lemke told lawmakers of an unnamed Wisconsin hospital where the nursing supervisor verbally bullied nurses on his staff. When she intervened on behalf of the nurses, Lemke said, holding back tears, she herself became a target.

Corliss Olson, associate professor at the UW-Extension’s School for Workers, said the bill is “desperately” needed.  Olson said most targets of bullying are “normal, competent people” who can be driven to disability or even death.  “This is a viciousness in the workplace that we need to stop,” Olson said. “We can and we must change our workplaces so they are civil.”

FROM: WISCONSIN STATE JOURNAL

Did Alleged Bully Boss Prompt Editor’s Suicide?

From ABC News:

Editor Made 18 Calls to University Before Committing Suicide

By RAY SANCHEZ

Aug. 19, 2010—

In the days before Kevin Morrissey committed suicide near the University of Virginia campus, at least two co-workers said they warned university officials about his growing despair over alleged workplace bullying at the award-winning Virginia Quarterly Review.

“I told them, ‘I’m very concerned about Kevin; I’m afraid he might try to harm himself,’” said a colleague and friend of Morrissey, who asked not to be identified. “They asked me to clarify what I meant and I repeated that I was afraid he might harm himself. If someone had just done something.”

On July 30, Morrissey, the review’s 52-year-old managing editor, walked to the old coal tower near campus and shot himself in the head. Morrissey’s death underscored the turmoil at the high-profile journal, according to co-workers.

Maria Morrissey said her brother’s phone records showed that he placed at least 18 calls to university officials in the final two weeks of his life. The phone records, obtained by ABCNews.com, showed calls to the human resources department, the ombudsman, the faculty and employee assistance center, and the university president.

“Kevin was asking for help,” said Maria Morrissey, who had been estranged from her brother in recent years, but has started looking into the circumstances of his death.

Morrissey’s sister and co-workers acknowledged that he long suffered from depression. But they insisted that he took his life only after the university failed to respond to repeated complaints about alleged bullying by his boss, Ted Genoways. Other employees, they said, also complained about being bullied by the journal’s top editor.

“Bullying seems to make it like some sort of schoolyard thing,” said the colleague who asked not to be named. “It’s really a much more subtle kind of erasure. ‘I’m not going to talk to you. I’m going to come in the side office and shut the door. I will pretend you don’t exist.’ The university has these [human resources] people, but they don’t do anything. After one of your colleagues has killed himself, it’s beyond the point of mediation. They didn’t protect us. We went again and again and again and they didn’t protect us.”

Genoways, who is highly regarded in literary circles, has denied the allegations of bullying. He said Morrissey’s own depression prompted the suicide. “His long history of depression caused him trouble throughout his career, leading often to conflicts with his bosses,” he said in a statement to the Chronicle of Higher Education.

In the statement, Genoways claimed that the university already “reviewed all the allegations being made against me and found them to be without grounds.” A university spokeswoman said the investigation, including a financial audit of the magazine, was continuing.

A Suicide and Accusations of Workplace Bullying

On Aug. 1, two days after Morrissey’s death, Genoways sent an e-mail informing friends and colleagues of the suicide and defending himself against the accusations of bullying.

Genoways said he had known Morrissey since 2000 and they had been close friends. When Genoways’ son was born in 2002, the first flowers to arrive at the hospital were from Morrissey. He hired his friend as managing editor in 2004, Genoways wrote.

“But I never had any illusions about who Kevin was,” he continued in the e-mail, which ABC News has obtained. “He was prickly, mercurial, often brooding.”

Genoways said the two men basked in the small review’s recent literary success, but that Morrissey had become withdrawn and “his mood darkened” in recent months, leading to strained relations with his boss.

Genoways wrote that Morrissey “felt less important to me professionally as our staff grew. I know that he came to feel trapped, paradoxically, by a job he considered too good to quit. As Kevin struggled through these issues, particularly in the last year, his work suffered and his demeanor, to my mind, was often unacceptable for the workplace. We feuded over this often, and the majority of the VQR staff sided with Kevin.

“That tension between my staff and me grew poisonous,” he wrote.

“Kevin in particular had a history of disagreeing with his bosses, and now that I was the boss I should expect to be hated,” Genoways wrote.

“I don’t doubt that these conflicts fed Kevin’s depression, but I cannot accept the final blame. … I feel unspeakably saddened by Kevin’s death, but I do not feel responsible,” Genoways wrote.

Genoways’ lawyer, Lloyd Snook, also defended his client, who he said was in contact with the human resources department regarding the work environment at the Virginia Quarterly Review.

“Any time there’s a suicide, a lot of folks end up either looking in mirrors and saying to themselves, ‘What could I have done differently?’ or they end up looking for other people to blame,” Snook told ABCNews.com. “There’s a lot of that going around on both sides. It’s obviously an intensely sad time.”

Workplace bullying may be getting worse with the recession. In good times, abused workers simply walk out, said Gary Namie, a social psychologist and founder of the Washington-based Workplace Bullying Institute. But with high unemployment, many employees feel they must stay put.

The Issue of Workplace Bullying

“The story behind the story is the employer’s failure to respond,” Namie said. “They don’t know what to do about it. We’ve come to realize that when the institution doesn’t know what to do, by default it does nothing, and they worsen the problem.”

Namie said University of Virginia officials contacted him about general bullying issues two years ago.

“They wanted a motivational speaker,” he said, but the two sides were unable to agree on terms and Namie never spoke at the school. Wood could not confirm the school contacted Namie, but said a daylong university-wide workshop on workplace bullying was held in March 2009.

The university has launched an investigation into the allegations of bullying at the journal. In a statement, university spokeswoman Carolyn Wood declined to discuss “confidential personal matters” but added: “We can say unequivocally that before Mr. Morrissey’s death, all Virginia Quarterly Review staff members had been working with human resources professionals to address issues within the VQR office.”

“In the wake of Mr. Morrissey’s death,” the statement said, “the university continues to work with all members of the VQR staff to address and resolve these issues.”

In Morrissey’s case, co-workers said he appeared to become more despondent in recent months as his relationship with his boss and longtime close friend deteriorated with no solution in sight.

“I am convinced that the escalating events of the last two weeks of his life drove him to a point where he felt there was no relief available for him,” the co-worker said.

Genoways had recently argued with Morrissey and another employee and banished the pair from the office for one week, ordering Morrissey to not communicate with any of his colleagues, according to co-workers.

At times, co-workers said, Genoways could be heard yelling at Morrissey behind closed doors. Other times, they said, the Genoways was openly dismissive of Morrissey.

Though the workplace tension at the journal had been mounting for years it seemed to escalate recently, even though Genoways was out of the office much of the time on a fellowship.

Genoways had his staff read and forward his e-mails, but about an hour before Morrissey killed himself, Genoways sent him an angry e-mail questioning his apparently tardy response to a Mexican journalist who was covering that country’s drug wars who felt he was in mortal danger.

“But just so I’m clear: Why did it take you ten days to forward a message from someone asking our assistance with saving his life,” Genoways demanded in his e-mail, of which ABC News has obtained a copy.

“Kevin had repeated meetings with people in human resources, the office of the university ombudsman and the president,” the co-worker said. “Last spring, four staff members, including Kevin, went to the president’s staff and told them that we were finding work conditions under Ted completely untenable. …They sort of said, ‘Oh, working with creative people is sometimes difficult.’”

Workplace Bullying Described as “Bullycide”

Experts acknowledge that it is nearly impossible to pinpoint what pushes a depressed person to the brink of suicide.

David Yamada, director of the New Workplace Institute at Suffolk University Law School in Boston, studies workplace bullying. He said in the case of a suicide a confluence of factors — including limited family support, isolation and work stress — often contribute. He said experts call it “bullycide.”

“Especially when someone takes their life, we don’t know what may have pushed him over the top,” he said. “One of the common scenarios in workplace bullying is that the offender often is very good at taking advantage of an individual’s vulnerabilities to the point where their health is impaired. Thanks goodness it doesn’t usually result in someone committing suicide.”

Yamada said he was not familiar with the details of Morrissey’s death, but said, “I would hope that we at least evaluate this tragedy in light of what we do know about workplace bullying, which does suggest that bullying-related suicide is at least a plausible scenario.”

Maria Morrissey, who obtained her brother’s phone records and checked his home computer after his death, said she suspected that her brother felt increasingly isolated in those final weeks. He made 18 calls to university officials, she said. He checked his home computer for extended-stay hotels in the area, she said. She said he repeatedly marked the pages of the book, “Working with the Self-Absorbed: How to Handle Narcissistic Personalities on the Job,” by Nina Brown. “He was anxious about his job,” she said. “He doesn’t know why he’s in trouble. He’s got a condo that he’s got a mortgage for. He got a new car that he’s got a note for. He doesn’t have a college degree and there aren’t a whole lot of jobs for the managing editor of some literary journal. He’s looking at having to uproot his entire life if he doesn’t get help. He found himself utterly trapped.”

According to his sister, Morrissey typed his suicide note on his home computer which read, “I’m sorry. I know she won’t understand this, but I just couldn’t bear it anymore.” Maria Morrissey, who is thinking about suing the university, said the note referred to a longtime friend from Minnesota.

Morrissey called the police to report the shooting before actually taking his own life.

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