Link Between Bullying & Discrimination

One of the most common types of lawsuits facing American employers is a discrimination lawsuit.

Workplace bullying and discrimination are closely intertwined and one might even say that bullying precipitates many discrimination lawsuits

Discrimination involves unfair treatment of an individual or group of individuals because of a distinguishing characteristic that is protected under state or federal law, such as sex, race, national origin, disability, religion, etc.   But it also frequently also involves workplace bullying, which is the systematic and repeated harassment of an employee over a period of time..  One employee  – often  a supervisor – attempts to exercise improper power and control over another, often a subordinate.

Even people who despise women or minorities probably would tolerate them if they silently accept whatever abuse the bully chooses to inflict upon them, never outshine or demonstrate competence that threatens the bully and act with complete subservience at all times. Of course, that doesn’t always happens. Targets of discrimination often complain and demand to be treated with fairness. That’s when the workplace bullying begins in earnest. A bully cannot tolerate a target who refuses to aknowledge the bully’s “right” to exercise complete power and control over the target.

Employers never win when they are sued by workers. Among other things, employers have to spend money to defend themselves. It is estimated that it costs an employer $100,000 to defend even the weakest and least meritorious lawsuit, nevermind a strong case that may ultimately result in a settlement or a judgment for the plaintiff.

Last March, a physician’s assistant at a Sacramento hospital won a jury award of $168 million after alleging she was harassed by cardiac surgeons at the hospital.  She filed 18 complaints with the Human Resources Department, which not only ignored her complaints but actually fired her! She speculates the hospital’s failure to address her complaints was because the cardiac surgeons are the highest revenue producers in the hospital. The jury award included $128 million in punitive damages.

Many industrialized countries have adopted health and safety laws and other kinds of legislation to protect workers from bullying and harassment, and to require employers to provide all employees with a workplace free from bullying and psychological harassment.  But America has resisted efforts to protect workers here from bullying for more than a decade. Why?

Some unscrupulous employers use bullying  strategically to get rid of good employees and to avoid legal obligations, such as paying worker’s compensation or unemployment benefits.  Some unscrupulous employers use bullying to thwart unions and  drive out workers who demand their rights under the law. In some cases, the worker actually has a technical right  under some law to sue the employer but the reality is that few workers today can afford the legal process. And it’s biased in favor of employers anyway.

Finally, it is not inconceivable that there’s a lot of ignorance out there  about how much workplace bullying costs American employers – literally billions of dollars a year- in unnecessary turnover, lost work and needless litigation.

The unscrupulous employers are probably a small minority of American employers. Most employers want to follow the law and be good citizens. 

There is an easy and relatively inexpensive way for good employers to mimize the risk of a  potentially catastrophic discrmination lawsuit . They should adopt and rigorously enforce a general anti-harassment anti-bullying policy that makes it clear that bullying will not be tolerated by anyone in the organization, including cardiac surgeons and the Chief Executive Officer.  By the way, that’s also the right thing to do. Doesn’t every employee deserve to be treated with dignity and respect?

Those who are interested in reading more about this topic should read my new book, Surviving Bullies, Queen Bees & Psychopaths in the Workplace.

Lost in Discussion: Employers that Bully

 They Use Strategic Harassment and Exploitation

Most people who think of workplace bullies invoke the image of the combative boss played by Alec Baldwin in Glengarry Glenn Ross or the passive-hostile magazine editor played by Meryl Streep in The Devil Wears Prada.

But some workplace bullies are not individuals but the employer itself – a fact that often gets lost in the discussion of workplace bullying. Some employers use strategic harassment tactics on workers to avoid legal obligations, such as the payment of fair wages, workers compensation or unemployment insurance.

Employers that bully promulgate policies that take advantage of their workers. For example, they steal wages from their employees by intentionally misclassifying them as exempt and thus ineligible for overtime.

The Progressive States Network estimates that low-wage workers lose $51 per week to wage theft, or $2,634 per year.  That amounts to approximately 15% of their annual income

Some employers use strategic harassment to get rid of good employees. This occurs when an employer targets one or more workers for harassment to achieve an organizational goal.  Some employers, for example, make life miserable for workers when they want to downsize without paying unemployment insurance. Or they harass a “troublemaker” who has asserted a legal right to fair compensation or overtime, essentially forcing him or her to quit.

Other employers knowingly tolerate bullies in their employ for crass economic reasons – athough that strategy can backfire.

Ani Chopourian filed at least 18 complaints with the Human Resources Dept. of Mercy General Hospital in Sacramento, CA, during the two years she worked there as a physician assistant. She was fired after the last complaint. A federal court jury in March awarded Chopourian $168 million in damages, believed to be the largest judgment for a single victim of workplace harassment in U.S. history.

Many of Chopourian’s complaints involved a bullying surgeon who she said once stabbed her with a needle. Another surgeon, she said, would greet her each morning with “I’m horny” and slap her bottom. Another called her “stupid chick” in the operating room and made disparaging remarks about her Armenian heritage, such as asking her if she had joined Al Qaeda.

Ms. Chopourian speculated that hospital administrators put up with misbehavior in the cardiac unit and tolerated the surgeons’ outsize egos because cardiac surgery tends to bring in the most money for any hospital facility.

Surveys show that workplace bullying is epidemic in the United States, where at least one in four American workers reports being bullied in the workplace.  Workplace bullying can cause a target to experience potentially severe psychological and physical illness, including clinical depression, post traumatic stress syndrome and stress-related chronic disease.

Much of the focus on the problem in the United States has involved a state-by-state campaign to pass a civil law that would allow targets of workplace bullying to seek damages from individual employers. However, such a law would do nothing to combat the systemic problem of employer bullying and abuse in the United States.

This blog is part of a loose-knit coalition of workplace anti-bully advocates that is calling upon the U.S. Secretary of Labor and the Obama administration to promulgate a comprehensive national solution to the problem of workplace bullying and abuse that would  address the problem of bullying employers.  If you agree, sign our petition at: http://www.thepetitionsite.com/1/protect-us-workers/?cid=FB_TAF.